Dalmie CRM

Privacy policy

Last updated: November 13, 2026

This policy describes how Liam Baev ("I", "we" or "Dalmie") handles personal information when you visit dalmiecrm.com or use the Dalmie testing service at test.dalmiecrm.com. Contact: support@dalmiecrm.com.

Information we receive

• Google account information: when you sign in, Google provides an account identifier, email address and basic profile information, which may include your name and profile picture. Supabase stores the authentication record and provider metadata for Dalmie.
• Session information: authentication tokens and session details allow you to stay signed in. The application stores session information in your browser's local storage.
• Technical information: our infrastructure providers may process IP addresses, browser and device information, request timestamps, and diagnostic or security logs when providing the service.
• Support messages: if you email us, we receive your email address and the information you choose to include.

The current preview stores organization membership, contacts, leads, services, orders and the information users enter into those records. Authorized organization members can access records according to their role. Optional Google Ads authorization stores an encrypted refresh token for the connected organization; importing advertising data is not yet enabled.

Why we use information

We use information to create and identify your account, authenticate you, maintain your session, operate and secure the service, troubleshoot problems and respond to your requests. Google sign-in data is used for account identification and sign-in. Optional Google Ads authorization is requested separately by an organization owner or administrator. We do not request access to your Google mail, files, contacts or calendars.

Service providers and disclosures

Supabase provides authentication and account storage; Railway hosts the application; Cloudflare provides domain and DNS services; and Apple iCloud Mail processes messages sent to our support address. Google handles the sign-in step under its own policies. These services receive information needed for their respective functions. Account data is currently hosted in the United States, and providers may process information in other countries.

We do not sell personal information or use Google account data for advertising. We may disclose information when required by law or when necessary to protect users and the service. Access to account information is limited to operating, supporting and securing Dalmie.

Browser storage and security

We use browser storage needed to keep your session active. This version does not include advertising trackers or analytics scripts. Connections use HTTPS, and the application verifies authentication before returning private account information. No online service can guarantee absolute security.

Retention and deletion

We keep your account record while your account is active and as needed to provide the service. To request deletion, email support@dalmiecrm.com from the address associated with your account. We may ask for information needed to verify that you own the account. After verification, we will delete the active account record and explain any information that must be retained for legal or security reasons. Backups and technical logs may remain until the relevant provider's retention cycle expires.

You can sign out to clear the local session, clear your browser storage, and revoke Dalmie's access in your Google account settings. Revoking Google access does not itself delete your Dalmie account; please contact us to request deletion.

Your choices and requests

You can contact support@dalmiecrm.com to request access to, correction of, export of or deletion of your personal information, or to ask a privacy question. Depending on where you live, you may have additional rights under applicable law.

Children

Dalmie is intended for adults and is not directed to children under 18. If you believe a child has provided personal information, contact us so we can investigate and remove it.

Policy changes

We will publish changes on this page with an updated date. Material changes will be communicated through the service or the account email where appropriate, before introducing the changed processing.